Reservations


If you are going to be visiting our island and already know that you would like to have a bike ready and waiting for you, just book it! Reserve in advance to save time and money.

READY TO BOOK? JUST WANT A QUOTE? 

Please start by filling out the form below. If you don’t see a response within 24 hours, check your spam folder. Do not call or text to make a reservation unless you are making a last-minute request and have already filled out our online form. If you have technical difficulties with the form, email us at info@cozumel.bike

WHAT TO EXPECT:

  1. Fill out our online form below.
  2. Check out our Bikes page so you can select your bike(s). If you’re not sure, use the “comments” section to tell us the riders’ heights and how you plan to use the bikes. We’ll gladly recommend bikes that would be a good fit.
  3. Read our terms of service and check the “I agree” box.
  4. We’ll send you an email with a quote and some instructions. (If you don’t get a quote within 24 hours, please try checking your spam folder, or send an email directly to info@cozumel.bike)
  5. If you agree to the quote, we’ll send you a Paypal request.
  6. Once your payment is complete, we’ll send you a confirmation email.
  7. To learn more about the required security deposit, click here.

OUR REFUND POLICY

Our refund policy is based on how much notice you give if you cancel your reservation. Please take a moment to read about our refund policy on the FAQs page (#9).

DEAR PROCRASTINATORS:   If you’ve got a last minute request, read this!

DEAR CRUISE SHIP VISITORS:  Please read this!