- We schedule all our bookings based on local time, which is probably NOT the same time as the cruise ship’s time.
- We require the full rental payment and your refundable security deposit in advance. We can’t take credit cards at delivery.
- Because we can’t park and unload bikes right at the docking pier, we deliver bikes to a meeting spot within walking distance (a 5 minute walk if your ship docks at Punta Langosta; a 20 minute walk if your ship docks at Puerta Maya or TMM Int’l).
- Since there are multiple cruise ship piers, please contact us ASAP if, for some reason, your cruise ship unexpectedly docks at a different pier so we can alter our meeting spot. Thanks!
- We ask for your cell phone number so that we can get a hold of each other quickly if something comes up (e.g. if your cruise ships changes its docking pier with no notice and you don’t know where to go). If you’ll have a working cell phone during your trip, please share the number with us on your online request form!
Click here to go back to the online request form.